Booking Confirmation & Payment Policy:
100% payment required for Booking Confirmation. Direct bookings will be redirected through our booking link. Booking confirmation will be sent from our end within 24 hours after the payment is processed.
Cancellation Policy:
Cancellation prior to 7 days of arrival will not be charged
Cancellation within 3-7 days of arrival will be charged 50%
Cancellation within 3 days of arrival will be charged 100%
Refund Policy:
Refunds of any kind will be processed within 24 to 48 hours after confirmation of cancellation.
Meals Policy:
All meals cooked in our Stay are made in wood fired Chulhas with uses of traditional & local cooking techniques & spices. All food are in our property are served in earthenware & areca nut utensils. Guests need to inform our team at least 3 hours in advance for meals. Please keep our kitchen timings in mind:
Breakfast : 8:30 am to 10:30 am
Lunch: 12:30 pm to 3:30 pm
Dinner: 7:30 pm to 9:45pm
Snacks : Availabe until 8:00 pm
Meals are charged on a per person basis. Here are the prices for each meal:
Breakfast: ₹ 150/- per person
Lunch: ₹ 550/- per person
Dinner: ₹ 550/- per person
Please note that sharing meals is not permitted according to our policy. Charges will apply based on the number of individuals dining
Occupancy
Base occupancy in our villas is 2 person. Maximum occupancy shall be 3 person in one villa with extra charges for third guest @ 1000/-
2 Children below the age of 7 are complimentary without extra bed. Extra bed will cost as mentioned above. ID proof of children to be presented while checking-in
Check-in Policy
The primary guest must be at least 18 years of age to be able to check-in.
The standary check-in time is 12:00 pm
The standary check-out time is 11:00 am
It is mandatory for all guests to provide Govt. issued ID Card during Check-in
Other Important Terms & Conditions
Non-Vegetarian Food & Alchohol is strictly prohibhited in our property.
Pan Masala, Smoking & other similar items are prohibhited.
No Outside Food / Beverages are permitted in our property.
The client is liable for any damage caused to Using property or equipment by the client or the client’s guest visiting them.
No prohibited articles, flammable articles, or commercial goods are allowed to be stored inside the room.
No unlawful behaviour is permitted.
Professional Photography/Videography are not allowed without prior approval
Bastar Greens Eco-Stays reserves the right to admission.